Client Services Manager

Work Type:

Full Time Remote

Experience Level:

Senior-level

Location:

Europe

About Us

HyperFlow Digital is a client-first digital agency committed to delivering exceptional digital solutions for businesses in eCommerce, AI integrations, and high-performance marketing. We prioritize long-term client relationships and success.

We are looking for a Client Services Manager to oversee client accounts, drive satisfaction, and ensure seamless project execution. If you love building relationships, solving challenges, and managing client needs, this is the role for you.

Job Description

As a Client Services Manager, you will act as the key point of contact for clients, ensuring smooth communication, service quality, and long-term satisfaction. You will work closely with internal teams to deliver outstanding results and maintain strong relationships with clients.

This role is ideal for a highly organized, customer-centric professional who thrives on building client trust and ensuring successful project execution.

Requirements

🎓 Experience & Education:

  • 3+ years of experience in client services, account management, or digital agency operations.
  • Strong background in digital marketing, SaaS, or web development services.

🛠 Technical Skills:

  • CRM & Client Tracking: Proficiency in HubSpot, Salesforce, or similar platforms.
  • Project Coordination: Experience working with designers, developers, and marketing teams to deliver projects.
  • Performance Reporting: Ability to analyze KPIs, client data, and campaign effectiveness.

🌟 Soft Skills:

  • Exceptional communication and relationship-building abilities.
  • Problem-solving mindset, able to navigate challenges with strategic thinking.
  • Proactive and detail-oriented, ensuring client needs are met before issues arise.

Responsibilities

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